Management Ethos
People Oriented, Honesty Prioritized
Service Concept
Our service goal is to provide the customers with safe, neat, convenient and comfortable working and living environment.
Our work standard is to do everything from the benefits of the owners (customers) and satisfy them.
Our never-ending aim is to satisfy the customers, move them and make them loyal.
Service Process
Taking “details decide successes or failures” as the behavior norm
Taking “hotel service” as the standard
Taking “receive, understand, help and keep the customers” as the main line
Service Skill
The state of innovation—“invisible and emotional service”
The standard process—“five best service, five reception steps”
The ideal vision—“fish and water in harmony, win-win interaction”
Quality Policy
High quality: Service is our product. We provide the customers with high quality product (service).
High efficiency: Two meanings:
1. Externally, we provide efficient services to customers (the owners/residents);
2. Internally, we keep an efficient running system.
Honesty: People-oriented, law-abiding management; real deeds for everything customers.
Innovation: Keeping pace with the time—three meanings:
Renovate conception, regulation and service skill (means).
Management Policy
Green property, high-quality project, law-abiding and self-discipline, honesty and innovation